Seven Cs of Consulting, The

Re-engage

So, the change is nearly over and you have to carefully manage the closing stage. There will be four options:

• Re-engage and modify: The review process has identified where certain parts of the change programme have either failed to change or have reverted to type. As such you have been asked to revisit parts of the change cycle to fix or embed the problem areas.

• Re-frame and extend: In some cases the world will have moved on and certain aspects of the change may need to be augmented or modified to fit the new environment. For example, the original contract to install a new computer system might have specified a particular type of network connection but by the time the system is delivered a new specification has been released. The ...