Seven Cs of Consulting, The

Culture

In clarifying how change is undertaken, the culture of an organization needs to be understood. Culture can stall and kill a project with hardly the blink of an eye. All of the professional and passionate planning initiated by a consultant will be ruined if the change and outcomes do not align with the culture. You must clarify three things: what is the cultural make-up of the target audience?; what personal cultural bias do you have?; and what is the degree of cultural diversity within the group?

Cultural audit

A cultural audit is designed to offer a clearer view of the culture you are dealing with. This knowledge is used to aid the diagnostics process, ensure that an appropriate change methodology is applied and test the viability ...