Abstract
Targets are an important part of our work life, whether we are setting them or meeting them. Target setting forms part of the budgeting process and the performance management of business units and individuals. Unfortunately the behavioral impacts of target setting on performance are not well understood, and this can lead to serious consequences such as game playing. Target setting is an under-researched area.
Our aim in writing this book is to help fill the gap in target setting for performance. The pivotal issue in target setting is that it is an art as well as a science. Managers must strike a balance between understanding and working with the psychologies of the people undertaking the organizational initiatives and the science of ...
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