E-mail Notification by event registry
By default, Service-Now provides e-mail notifications and events, but if existing e-mail notifications or events don't fulfill your requirements, then you can create your own events to send out notifications for specific changes of Service-Now records. It's important to note that a business rule needs to be created for new events.
Getting ready
To step through this recipe, you should have an active Service-Now instance, valid credentials, and the admin role.
How to do it…
- Open any standard web browser and type the instance Web address.
- Log in to the Service-Now instance using your credentials.
- On the left-hand side, type REGIS and Service-Now will search out module for you. Under System Policy application, you need ...
Get ServiceNow Cookbook now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
