Managing Software Assets
While most of the CI management is taken care of via the CMDB, there are certain aspects of assets, for example, licensing of software, tracking of the use of certain applications (known as Software Metering), and so on, which need to be focused on exclusively.
ServiceDesk Plus helps to manage these aspects under various categories of Asset Management:
- IT Assets: These include all IP-based assets, other than workstations
- Non-IT Assets: These include non-IP-Based assets, such as furniture, telephones, and so on
- Asset Components: For example, keyboards, monitors, and even consumable components such as print cartridges
- Software
- Groups: Assets based on certain properties fall under this category
A new Asset can be quickly created ...
Get ServiceDesk Plus 8.x Essential now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
