AFTERWORD

Virtual ConfessionFrom the Desk of a Service Virtualization Poster Child

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I guess you could say I was the guy they invented Service Virtualization for.Back in 2007 I was SVP of IT performance and resiliency at one of the top banks in the world. But I wasn’t on top of the world. Like most peers in my position at other companies, I had a constant volcano brewing on the application surface of a business that needed to handle several billion transactions a day.

To compete, we needed to keep delivering new features to our customers through our website, teller and ATM networks, and mobile devices—and have them perform flawlessly. But unfortunately, ...

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