Service Virtualization: Reality Is Overrated

Acknowledgments

The authors would like to thank:

Our patient wives, impatient kids, Moms, Dads, and families;

The visionary customers from whom John has learned so much, for your help documenting dozens of great SV examples and case studies with Jason over the past six years, especially Sven Gerjets, Laura Miller, Russ Wheaton, Jamie Williams, and many others for allowing us to recount your stories herein;

All the genius, committed technologists from ITKO’s early days who made this incredible new technology happen, especially our cofounder Ruston Vickers—you are all the best in the business;

Ken Ahrens and Rajeev Gupta for helping us kill it on a couple of the tougher sections on SV process and performance techniques;

Shridhar Mittal, Chris ...