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Service Science, Management, and Engineering: by Dong Shen, Fenghua Zhu, Xiwei Liu, Zhong Liu, Gang Xiong

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Chapter 10

Bus Arrival Prediction and Trip Planning for Better User Experience and Services

Feng Li*, HongBin Lin*, Yu Yuan*, ChangJie Guo*, Wanli Min and XinYu Zhao

*IBM Research – China, ZGC Software Park, Beijing, China, 100193

IBM Singapore, Changi Business Park, Singapore, 486072

Puhua Guaranty Limited Company, Beijing, China, 100032

10.1 Introduction

Traffic plays an important role in modern urban society. Based on the report from the United Nations Population Division, almost 64 billion people will live in urban areas in 2050 and the annual growth rate is around 1.5% (World Urbanization Prospects, 2007). Obviously, it will cause an increase in trip demand. Because of the limitations of traffic resources, this increment will lead to ...

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