Contents
The Business Inflexibility Trap
The Mother of All Business Problems
If You're in a Hole, the First Thing to Do Is Stop Digging
IT Decision Making's Fatal Flaw
Why Are the Nerds Sitting at Their Own Table?
What Really Happened to eBusiness
eBusiness was a Great Idea, so What Happened?
eBusiness Is Dead! Long Live eBusiness!
How to Think like an eBusinessperson
Why Aren't the Systems Integrators Helping Anymore?
What Do You Want Your IT to Do, Anyway?
Middleware: Part of the Solution or Part of the Problem?
Business Process: Sweetness and Light or Evil Hellspawn?
Who's in Control of IT Anyway?
The Secret Sauce: Loose Coupling
Secret of the Best Ice Skaters
Service Orientation: Light at the End of the Tunnel
Services + Loose Coupling = Agility
How Service-Oriented Process Replaces Traditional Integration
Is There an Architect in the House?
New Discipline of Architecture
Just How Big Is the Big Picture?
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