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Servant Leadership Across Cultures by Ed Voerman, Fons Trompenaars

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8

DILEMMA 4:CONTROL VERSUS PASSION

Challenge

Peter Webber has barely made it through the feat of dealing with the international reward system when he is confronted with the next dilemma. During the internationalization of the EMEA region the Germans and the Italians have come into conflict. Giovanni, the Italian general manager, wants an Italian colleague to fill a critical post, because he wants someone there with passion and vision. The Germans want to fill the position because they find that it is high time that they started making more profit. They are arguing for a German colleague who highly values control. Upon hearing this, Giovanni storms into Peter Webber’s room and screams that this is the last thing that they need: an ice queen with ...

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