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Servant Leadership Across Cultures by Ed Voerman, Fons Trompenaars

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7

DILEMMA 3:PARTS VERSUS THE WHOLE

Challenge

Besides his responsibilities for EMEA, Peter Webber also sometimes has to work with the international organization of Cloverpill. A few years ago, Cloverpill decided to internationalize its operations. During the first phase of operations, some important departments, such as R&D, had been moved from the Midwest (USA) to France, renowned for its excellent education in the field of chemicals. On the other hand, sales were especially promising in the Asian ‘Tiger Economies’ and in the United States, in contrast to declining sales in EMEA. During the last management meeting in Chicago, Peter spoke about the need for more consistency between Cloverpill Inc. and EMEA.

In the past, the Europeans worked in ...

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