Boot Off Offending Members

As the administrator of a mailing list, it is your job to police that list. Anytime a subscriber sends an offensive or spam email message to the list, you should immediately contact that subscriber and take corrective action. Many administrators will immediately unsubscribe the offender. Some administrators must find other solutions, because members may have to pay to subscribe.

Find out what your rights are as an administrator before you accept the job or before you set up the mailing list. Make certain you can remove offending subscribers in a timely manner to protect the remainder of your subscriber base.

As a courtesy to your remaining subscribers, you should let them know that you handled a certain problem and that the offending subscriber won’t post to the list again.

Get sendmail, 4th Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.