Chapter 3. Identifying Personality Types Over the Phone

IF YOU’VE EVER ATTENDED a rock concert where you were able to sit close to the stage, you might have seen a member of the band’s crew off to the side tuning guitars. Energetic strokes by the lead guitarist can stretch strings slightly out of proper tension. In order to keep the quality of the sound perfect and allow it to blend with the other guitars and singers, the lead player regularly swaps guitars with the assistant who then hands the guitarist a freshly tuned instrument.

Setting up a guitar properly requires a tuning fork or an electronic tone device. When the sound coming from the guitar string vibrates at the proper level and matches the device, the guitar is said to be in tune. ...

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