Selling with Integrity
Finally, if you are in this game of phone selling for the long run, you’ll play with integrity. Even if you have many one-time customers or your sales are more short-term, you still need to consider the long-term implications of your actions. You will be able to sleep at night when your company is elevated in your industry and you behave with fairness, securing more business in the long run.
An important topic that seems most relevant these days is selling integrity. This topic comes up repeatedly in all my training sessions—whether the focus is on phone selling, presentations, or customer service. Everyone is searching for answers to the compelling question of: “How do I know when I (or my sales staff) have crossed the ...
Get Selling to Anyone Over the Phone now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
