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Selling Online with Drupal e-Commerce: Walk through the creation of an online store with Drupal’s e-Commerce module by Michael Peacock

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CiviCRM

CiviCRM is a Customer Relationship Management application, although its primary design is to serve advocacy, non-profit, and non-governmental groups. It can, however, be integrated with either Drupal or Joomla! So let’s have a look at what integrating CiviCRM can do for us.

CiviCRM does not integrate, apart from sharing a few settings with the e-Commerce functionality of Drupal; however, it can still be useful for online stores, particularly with regular customers or regular follow-ups.

Doug wants to use CiviCRM to record communications with customers, such as technical support phone calls, logging meetings, and scheduling bookings for ...

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