Now that we know how Drupal’s users, roles, and access permission features work, we can create our customer groups, and look into customer-related settings that may be of use to us, as well as some basic customer management.
Doug wants a couple of different roles for his customers:
Support plan customers
The general roles won’t provide any real extra features, but will be used to classify customers. However, customers can purchase a special support plan, which provides them access to additional areas of the site.
The support plan customer role will allow users to see a number of extra pages and features, which other users will not be able to see. This is a support resource that Doug wants to provide to ...