CHAPTER 9

Organizational Self-Leadership

When the leader’s job is finished, the people say, “We did it ourselves.”

—LAO TZU

An organization with a culture of self-leadership will have a competitive advantage in terms of creativity, innovation, and customer experience.

The authors understand that this is a bold claim, but we have witnessed these results when an organization takes the challenge to embrace self-leadership. In this chapter we share our experiences with companies that have pioneered self-leadership and show you how you can adopt this approach in your own organization.

Unfortunately, many organizational cultures, while espousing the benefits of empowerment and self-direction, inadvertently discourage many self-leadership behaviors. ...

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