Scene 1 Individuals in Uncertainty

65 Individuals Facing and Escaping from Organizational Uncertainty

Top in Uncertainty

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Top world of complexity and accountability

When I enter the Top world—as a top executive, or parent, or plant manager, or business partner—I accept overall responsibility for the system—the organization, family, plant, or business. The entire system is in my hands, with fundamental questions facing me: What kind of system to fashion? What culture to foster? How fast to grow? What risks to take?

There are no obviously correct answers to these questions.

In the face of uncertainty there are only possibilities: I could

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