Chapter 18. An Eye for Details
WE COULD GO ON with more small details devoted to the subtle art of seduction. However, I’d like to end this section with an approach you can use to identify all kinds of subtle user interface details and nuances that might be worth deeper consideration.
Step one: Role-play the interaction
Interface designers commonly talk about “conversational interfaces,” but have you actually had a conversation with an interface? Yes, we’ve all sat in front of a screen and had internal dialogues. Or we may have seen our share of think-alouds in a usability session, where participants are asked to share their every thought during an interaction. Here, however, I mean literal conversation with between a person and the interface. ...
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