Acknowledgments

The information contained in Appendix G was derived from data provided by Aji Joseph, manager of software development for CS-MARS.

From Greg Abelar: First of all, I would like to thank the two people who have been the most involved in making this book a reality: Brett Bartow from Cisco Press identified the market and motivated me to get involved in this project. Dale Tesch overcame substantial hurdles to help bring this book to press and provided the much-needed technical punch for this publication. Putting our personal strengths together provided an excellent formula to make this book happen. Dale, thanks for your time and effort.

Second, I would like to thank some folks inside the Cisco family for their support, encouragement, ...

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