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Security: The Human Factor by Paul Kearney

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CHAPTER 11: USABILITY

‘A better balance has to be found between the limitations of human beings and the desire for increased security. More research on how perceptions of usability, security and convenience are related is needed.’Hoonakker et al30

‘Why does your computer bother you so much about security, but still isn’t secure? It’s because users don’t have a model for security, or a simple way to keep important things safe.’Butler Lampson31

Butler Lampson32 cites two main reasons for software being insecure: bugs and conflicts. The conflicts he is referring to, are between the desire for more bells and whistles, faster time to market, lower cost and greater security. To these I would add poor usability as a distinct issue.

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