Chapter 12. Maintain, Review, and Improve

“The day I’m not improving will be the day I hang up the racquet.”—Venus Williams

Let’s face it: Many new security operations centers (SOC) are not as good as they need to be. For the organization that may have just spent a small fortune setting up their SOC, it can be somewhat disheartening just how much the SOC will need to improve to justify that investment. It can be equally upsetting for the organization that has spent that fortune only to have the SOC function fail in its core mission, to lose key staff to competitors, or to spend good money on technical solutions that never seem to do the job they were built for.

On the contrary, your new SOC may be highly stable and prove even stronger under pressure ...

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