Introduction

SECURITY AND PRIVACY issues with computers and computer networks are constantly in the news these days, and everyone seems to be concerned about them to some degree. Businesses everywhere are worried about having sensitive customer information such as credit card numbers or email addresses stolen, so they tell their information technology (IT) staff to make sure that everything is secure and locked down. And managers tell their office workers to follow corporate security policies and procedures closely or risk facing disciplinary consequences. As a result, the busy office workers sometimes feel as though they are between a rock and a hard place—management threatens them with the rock if they don’t follow the security guidelines, and ...

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