Phase 9

Investigating Incidents

Well, it’s happened. Somehow, in spite of all your hard work researching technology and devices; planning, budgeting, and managing; and implementing and training, a security breach has occurred.

What now? How should you proceed? What should you do first? What should you do after that? You know that over the next few weeks or months, the big shots will study every move you’ve made, and that they’ll find some level of fault with every step you took.

In the midst of the chaos of the incident, as the head of the Computer Emergency Response Team (CERT), which might also be called the Computer Security Emergency Response Team (CSERT) or the Computer Incident Response Team (CIRT), you must rise to the role of leader. ...

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