Monitoring by Human Resources

IT should be able to provide the right tools for monitoring employee activity and monitoring public information regarding your company. We discussed a number of tools in Part III that you can use. The company’s reputation is directly tied to employees’ activities. The line is undefined when it comes to what employees do during off hours. The challenge is when an employee types a message on the job and then posts the message on her Facebook page when she gets home. In August 2008, a Burger King employee uploaded a video to YouTube and MySpace that showed him taking a bath in the restaurant sink.2 The health department and Burger King’s management got involved and the employee was fired. However, Burger King also had ...

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