Controls Auditing

Once you have implemented your social media policy and have controls in place, you need to know if you are following best practices and determine if employees are adhering to your policies and if IT and the Community Manager are actually following your processes. As you would for any other security process, you must have consistent auditing in place.

An economical solution to keeping your compliance costs reasonable and a growing trend is to adopt a Control Self-Assessment process for management. Control Self-Assessment is a methodology where management evaluates their own risks and controls over any set process. For purposes of monitoring compliance with the company’s social media policies, management could create a series ...

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