Case Study: Growth of Social Media Policy Usage

In the United Arab Emirates (UAE), 45 percent of the population uses Facebook. The UAE eGovernment has released the Guidelines for Social Media Usage in UAE Government Entities,1 a progressive move toward implementing a social media security policy. The guidelines provide steps to be taken by the government and addresses issues such as access to social media sites from within government offices, account management, employee conduct, content management, citizen code of conduct, security, privacy, and some other legal issues. The guidelines state: “The main driver behind granting access to employees is to ultimately enhance their work performance and contribute to improving their outputs and deliverables.” ...

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