Appendix . Appendix B Phillip G. Armour’s The Five Orders of Ignorance

Summarized by Ed Burns with permission of Phillip G. Armour, from his book The Laws of Software Process (Auerbach, 2003).

I’ve been a long-time member of the Association for Computing Machinery (ACM), ever since my formative days in the student chapter at the University of Illinois at Urbana-Champaign (where I met rock stars Chris Wilson, Max Levchin, and Libor Michalek). The flagship magazine of the ACM is called Communications of the ACM, and I’ve also been a long-time subscriber. In the October 2000 issue, I came across a column that has profoundly influenced how I think about knowledge acquisition in general and software development in particular. The column was Phillip ...

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