Section Two
Resolving Tough Negotiating Problems
This section will show you what to do when the going gets rough. In earlier chapters, you learned how to:
118 Handle impasses—by setting aside the major issue and creating momentum on minor issues first. (See Chapter 10.)
119 Handle stalemates—by changing the dynamics of the negotiation. (See Chapter 11.)
120 Handle deadlocks—by bringing in a mediator or an arbitrator. (See Chapter 12.)
In this section you’ll learn ...

Get Secrets of Power Negotiating, 15th Anniversary Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.