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Secrets of Power Negotiating: 15th Anniversary Edition by Roger Dawson

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Chapter 47
Negotiating Characteristics of Non-Americans
There’s an old joke that the restaurants in heaven have a German manager, a French maitre d’, English waiters, and an Italian cook. On the other hand, the restaurants in hell have an Italian manager, a German maitre d’, French waiters, and an English cook. Comedian George Carlin used to say, “If there’s a heaven, there are German mechanics, Swiss hotels, French chefs, Italian lovers, and British police. If there’s a hell, there are Italian mechanics, French hotels, British chefs, Swiss lovers, and German police.” These are stereotypes, sure, but it would also be wrong to ignore national business characteristics in the name of avoiding any stereotyping.
Let’s look at the negotiating characteristics ...

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