“The first and most mature information access technology is search engine technology."
—Gartner [Andrews and Knox, 2008, page 3]
10.1 WHAT IS AN SBA PLATFORM?
There are scores of basic search engines on the market that can meet an organization’s need for simple and convenient desktop, enterprise and website search. However, only a subset of search engines are infrastructure-level platforms that can support Search Based Applications.
To serve a wide range of information consolidation, access, discovery and analysis needs in addition to providing classic enterprise and website search (and hence earn the “SBA Platform" label), a search engine should be able to:
• Collect and process unstructured, structured and semi-structured ...