Cover by Louis Rosenfeld

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Analyzing a Long Session from WW Norton

Book publisher WW Norton’s site supported an interesting implementation of search—users were required to classify their queries as either titles, authors, or ISBNs from the initial query entry interface, as shown in Figure 5-8.

Figure 5-8. WW Norton’s old book search UI classified queries as title searches by default. You could change it to author or ISBN. Complicated, and that’s not even getting into the keyword search UI.

I would never bless an interface ...

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