PART THREE
FOLLOW-UP
Is the fortune really in the follow-up? It all depends:
It depends on how well you were able to build rapport with the customer during the conversation.
It depends on how well you listened to the customer’s needs.
It depends on how well you were able to conceptualize the customer’s problems, demonstrate your expertise, and ...
Get Screen to Screen Selling: How to Increase Sales, Productivity, and Customer Experience with the Latest Technology now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
