Use of Scorecard Systems by Demographic Segment, Size, and Industry

It appears that size and industry type are not key factors in attaining significant benefits from the scorecard system.

The SHAPs study indicates only slight variability in the successful use of scorecard systems across industries. Organizations in the manufacturing sector reported the greatest benefit, followed by consulting, financial, and energy organizations. On average, however, organizations in all sectors agree that their system provided significant benefits to their organization.

Organization size did not make a major difference in scorecard success. A marginally larger percentage of smaller organizations (whose annual revenue ranges from U.S. $1 million to $100 million) reported significant benefits, but there were many large and medium sized organizations that also reported significant benefits.

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