Scorecard Best Practices

Achieving Significant Benefits: International Results

Scorecard systems in most regions of the world are perceived to be of significant value. Nearly two‐thirds of the international scorecard study Adopters indicated that they agreed that their system had yielded significant benefits to their organization (see Exhibit 2.10 ). This is very similar to the results of the North American survey.

Table . Exhibit 2.10: Significant Benefits by Geography

	Africa	Asia/Pacific	Europe	North America	South America	All Respondents	Prior North American Survey
Strongly Agree/Agree	22%	28%	20%	42%	63%	35%	40%
Somewhat Agree	56%	27%	32%	21%	21%	27%	27%
Neither Agree Nor Disagree	22%	27%	43%	27%	16%	30%	n/aa
Somewhat Disagree/Disagree/Strongly Disagree	0%	19%	5%	10%	0%	7%	33%

^[a]

^[a] Responses to the International study could choose from seven options ranging from “Strongly Agree” to “Strongly Disagree.”. Respondents to the North American study could choose from five options; “Somewhat Agree” and “Neither Agree Nor Disagree” were not options for this study. Results have been combined into four groups for comparison purposes.

South American organizations reported benefits from their scorecard systems more often, while European and Asia/Pacific organizations report such benefits least often.

Among North American organizations, there has been a slight decline in the percentage reporting significant benefits from 2002–2004 to 2004–2006. One possible reason for this is that a greater percentage of these organizations in the latter survey are ...