Chapter 9. Psychology of Security

The Feeling and Reality of Security

Originally published in Wired, 3 April 2008

Security is both a feeling and a reality, and they're different. You can feel secure even though you're not, and you can be secure even though you don't feel it. There are two different concepts mapped onto the same word—the English language isn't working very well for us here—and it can be hard to know which one we're talking about when we use the word.

There is considerable value in separating out the two concepts: in explaining how the two are different, and understanding when we're referring to one and when the other. There is value as well in recognizing when the two converge, understanding why they diverge, and knowing how they can be made to converge again.

Some fundamentals first. Viewed from the perspective of economics, security is a trade-off. There's no such thing as absolute security, and any security you get has some cost: in money, in convenience, in capabilities, in insecurities somewhere else, whatever. Every time people make decisions about security—computer security, community security, national security—they make trade-offs.

People make these trade-offs as individuals. We all get to decide, individually, if the expense and inconvenience of having a home burglar alarm is worth the security. We all get to decide if wearing a bulletproof vest is worth the cost and tacky appearance. We all get to decide if we're getting our money's worth from the billions ...

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