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Scenario-Focused Engineering: A toolbox for innovation and customer-centricity by Drew Fletcher, Austina De Bonte

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Chapter 11. The way you work

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The last couple of chapters (and a few of the appendixes) focus on what we call “the day after.” We’ve noticed a consistent pattern in teaching the Scenario-Focused Engineering workshop. Teams spend a day in our workshop, learn some techniques and approaches, and leave inspired to try some of these ideas in their own projects. But the next morning, team members wake up, get to work, and find that they aren’t quite sure what to do next. They find themselves in the same old office, with the same computer, same tools, same performance-review goals, same specs, and the same project schedule.

All of a sudden, the task of ...

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