7.8. Concluding Remarks
In this chapter, we learned the concepts of capacity planning and adequate capacity. We saw that capacity planning relies on predictive performance models. These models will be treated in detail in Chapters 8 and 9.
A methodology for capacity planning for e-business sites was presented and illustrated through various examples. For e-business, capacity planning entails three planning activities: business and functional planning, customer behavior planning, and IT resource planning.
Business and functional planning involves characterizing the business and analyzing the functions to be provided by the e-commerce site. Customer behavior planning includes the activities related with understanding how customers interact with ...
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