Introduction
Your first Business Process Management (BPM) project is a crucial first step on your BPM journey. Key decisions made during the early projects influence the next BPM projects. These project outcomes influence the success of an enterprise-wide BPM program. It is important to begin this journey with a philosophy of change that impacts not only your technology but also your corporate culture. Embracing a philosophy of change allows you to avoid common pitfalls that lead to failed BPM projects and, ultimately, poor BPM adoption.
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