Chapter 6

Mastering Communication

The danger in communication is the illusion that it has been accomplished.

—George Bernard Shaw

Build your savvy as you learn to

images define effective communication

images generate meaningful conversations through dialogue

images utilize different conversation types to achieve desired results

images choose speech acts to effectively ...

Get Savvy Manager now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.