Summary

Throughout this chapter, I spoke of how and when to insert the final pieces into your SAP support organization. Your SAP TSO has now evolved into something that will bring you through the first year or two after the system is put into Production. Some teams will shrink, and others will grow, as the user population changes or requests additional functionality out of SAP. Overall, though, roles in the following areas will remain both constant and critical:

  • SAP Component Basis Specialists

  • SAP Component Functional Specialists and Programmers

  • Enterprise Application Integration Specialists

  • Performance Specialists

  • SAP Security, Access, and Authorizations Specialists

  • High Availability and Disaster Recovery Specialists

  • Testing, Data Conversion, and ...

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