Summary
In Chapter 9, I identified, clarified, and described the immeasurable role that training has on an SAP project’s success. I then looked closely at the different subgroups within the SAP Technical Support Organization, and how these groups benefit from training directly supported by a particular system within the SAP system landscape, as well as by various training approaches. Proving that the training received by a particular group indeed met our needs for quality and completeness wrapped up the chapter, positioning us to advance to the next phase in our SAP implementation—SAP Data Center deployment.
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