SAP Planning: Best Practices in Implementation

Summary

One of the most common schools of thought in Corporate IT today goes something like this: “If we buy and implement the infrastructure for a new mySAP.com component, and retain the assets for three to five years, we will save substantially in terms of overall SAP TSO support costs, help-desk costs, training costs, and minimized peer support as compared to outsourcing everything.” Many others might disagree with this statement, backing up their vague claims with “It depends.” What I hope I have accomplished in this chapter on total cost of ownership analysis is to provide you with both an approach and the tools necessary to answer these kinds of questions specifically for your own SAP implementation or upgrade project.

Now, keeping in mind ...