Recruiting the Core TSO Leads

Now that the high-level SAP Project Team is in place, and an organization structure is nailed down, the real work of filling in the initial key organizational “holes” can begin in earnest. In nearly all cases, as shown in Figure 4.5, this includes the following SAP professionals:

  • Solution Architect (SA)

  • SAP Infrastructure/Basis Lead

  • Senior Database Administrator (DBA)

  • SAP Data Center Lead

Figure 4.5. The core SAP Technical Support Organization Leads provide seamless coverage up and down the entire SAP solution stack.

The Solution Architect, or SA, holds a truly critical and unique position from both a team leadership ...

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