Summary

We have covered quite a bit of material in this chapter, much of which will be explained in further detail throughout the remainder of the book. I started off with tactical and strategic reasons for implementing SAP in the first place, wrapping up the first few sections with real-world stories of success and failure. Then we looked at the tasks and activities that tend to keep the Steering Committee and Project Sponsor busy in the first few weeks after the decision is made to implement SAP. This included high-level critical tasks like promoting buy-in, nailing down the real business requirements to be satisfied by SAP, determining realistic SLAs, an exercise in estimating ROI early in the project, translating business requirements into ...

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