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SAP Implementation Unleashed: A Business and Technical Roadmap to Deploying SAP by Bryan King, Veeru Mehta, Heather Hillary, Dr. Parag Doshi, Jeff Davis, Sachin Kakade, Andreas Jenzer, Tim Rhodes, Charles D. Nilson, George W. Anderson

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CHAPTER 17Availability and Recoverability: Organizational Factors

Well beyond technology considerations, it is actually people and organizational considerations that most affect an SAP system’s availability. That is, to achieve the greatest level of availability and reliability, a firm needs to have not only the right technology in place but also the right balance of well-trained, knowledgeable, and capable people spread across a ...

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