O'Reilly logo

SAP Implementation Unleashed: A Business and Technical Roadmap to Deploying SAP by Bryan King, Veeru Mehta, Heather Hillary, Dr. Parag Doshi, Jeff Davis, Sachin Kakade, Andreas Jenzer, Tim Rhodes, Charles D. Nilson, George W. Anderson

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 14Staffing the SAP Technical Support Organization

In Chapter 11, “Building the SAP Project Team,” we set the stage for designing and initially creating the SAP Technical Support Organization (SAP TSO, or simply TSO), a key component of the overall SAP support organization. Key positions were staffed and important organizational decisions were made. In this chapter, we take this initial work to the next level. With information gleaned from other chapters in ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required