What This Chapter Is About
This chapter briefly introduces the SAP software products as they relate to the IT implementation and operations world. Both the high-level business functions as well as the SAP basis system architecture are described as they relate to the IT infrastructure.
This chapter is split into two parts. The first part covers the SAP business application components that are included in the mySAP.com® offering, including everything from the traditional SAP R/3® to SAP's new Customer Relationship Management solutions. The intention is to provide a brief overview of what these components are meant for, their underlying technology, and their IT hardware infrastructure requirements.
The second part of this chapter focuses on the ...
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