Structured Monitoring and Analysis Approach
In this chapter we will focus on a structured monitoring and troubleshooting approach and will provide tools and techniques that will help a Basis administrator identify the root cause of the problem and provide a resolution to it.
Troubleshooting Is Both an Art and a Science
Troubleshooting is both an art and a science. The art part of it can be developed over time with practice and experience, and the science part of it can be applied by learning the application of tools, concepts, rules, and methods. Initially, it is recommended to start out with a good understanding of the concepts and then practice applying this knowledge to solve issues and gain more experience over time. With more practice, issues ...
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