Chapter 15.4. Livedump

Page 281

Chapter 15. Troubleshooting and diagnostics 281 4. Collect all support data and involve IBM support. Collect the support data for the involved SAN, SVC, or storage systems as described in 15.2, “ Collecting data and isolating the problem” on page 262. 15.3.6 Common error recovery steps In this section, we describe how to use the PuTTY CLI to carry out common error recovery steps of back- end SAN or storage problems. These steps are done by the maintenance procedures, but it is sometimes quicker to run these commands directly via the CLI. Run these commands anytime that you have: Logically distributed the paths on the DS4000 A known back- end storage issue ( for example, error 1370 or error 1630) Performed maintenance ...

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